Toll Free Connect to local elder service agency Call Executive Office of Elder Affairs (EOEA), Toll Free Connect to local elder service agency at (800) 243-4636. Under the authority and oversight of the Disabled Persons Protection Commission and per M.G.L. chapter 19c, the Massachusetts Rehabilitation Commission Protective Services Program conducts civil investigations of allegations of abuse such as acts of physical, sexual, emotional, verbal abuse and omission by a caregiver of a person with a physical disability between the ages of 18 and 59.
Anyone can report elder abuse. If you are concerned about an older adult (age 60 or older), and have reason to believe he/she is a victim of elder abuse, neglect, self-neglect or financial exploitation call the Massachusetts-based Elder Abuse Hotline at 1-800-922-2275. Every community in Massachusetts is covered by a designated Protective. Elder Protective Services 24/7 Hotline: 1-800-922-2275. Every community in Massachusetts is covered by a designated Protective Service Agency, including LifePath. All reports will be referred to and handled by the designated Protective Service Agency. The agency will determine if an investigation is warranted and if so investigate.
Adult Protective Services in Massachusetts The flowchart below depicts adult protective services in the Commonwealth of Massachusetts. Double click to enlarge and reduce this exhibit. MA Adult Protective Services Report. In such instances please make a verbal report to the Massachusetts Elder Abuse Hotline at 1-800-922-2275. When filing an online report it is important to provide as much detail as possible and complete all required fields. If you include your email address you will receive an email confirmation for your records after the report is submitted.